Một ensures easy returns to make sure you are happy with your purchase.
you may exchange/return your purchased item(s) 30 days from the day that the item(s) was shipped from us under these conditions:
- brand new shoes (brand new sole)
- purchased item(s) is undamaged
- Một tote bag and Một shoe box are new, undamaged, unused
attention: please note that for returned shoes, Một would charge 100.000vnđ/pair of shoes for inventory fee (shipping fee not included.)
If you have made an error with your purchase, don’t hesitate to ask our team for assistance. we will do our best to assist you in the shortest amount of time possible.