here are the frequently asked questions about Một. if your question(s) hasn’t been answered here, please reach us directly through Một fanpage or Một e-mail (hello@motdoigiay.vn)
For shipping within Vietnam:
Shipping within Ho Chi Minh City usually takes 3 to 5 business days
Shipping outside of Ho Chi Minh City usually takes 5 to 7 business days
| Within HCMC | Outside of HCMC | |
| 30.000đ | for orders of 01 pair of insoles | for orders under 1.200.000đ |
| Free-shipping | for all shoes order; or orders of minimum 2 pairs of insoles | for orders over 1.200.000đ |
For orders which are shipped overseas, please contact us directly.
We accept cash-on-delivery (in Vietnam) and card payment.
Get your Một pair of shoes directly through Một website, Một fanpage or stores that sell Một.
our warranty currently lasts for 30 days after purchasing, check out Một’s exchange and return policy or contact us directly through Một e-mail – hello@motdoigiay.vn